Why Buy your Lawn Lighthouse
From the Lighthouse Man?
At The Lighthouse Man, we’re proud to be the premier provider of yard and garden lighthouses. Over the years one of the best questions, we get is why should I buy my lawn lighthouse from the Lighthouse Man?
Well, you’re on the right page. This blog/article will give you several reasons why our lighthouses and customer service stand out from the rest.
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Lighthouse Man – Unmatched Quality
Every year, I field numerous inquiries from potential customers wondering why they should choose one of our lighthouses over those available at local garden centers, from neighborhood handymen, or big-box stores like Walmart or Lowe’s.
Often, the question revolves around price. While initial costs may seem lower elsewhere, the true value lies in the longevity and quality of our products.
Our lighthouses are designed to last up to eight times longer than any competitors’ offerings.
Although cheaper alternatives might seem appealing at first, the hidden costs of frequent repairs or replacements can quickly add up, leading to frustration and extra expenses.
A Real-Life Example – Lighthouse Man
Recently, I received a call from a woman who had bought a lighthouse from a small garden shop in Maine while on vacation.
After returning home to North Carolina, she eagerly set up her new lighthouse, only to find that the solar light stopped working within under a month.
When she contacted the garden shop for a replacement, she was told they didn’t stock parts and couldn’t help.
Is that the customer service you want to hear? The lighthouse was not even a month old and it stopped working!
Disheartened, this customer turned to the Lighthouse Man for help. She imediately fell in love with our Deluxe Stucco Cape Hatteras model, and made a purchase.
Her final words to me were, “Kevin, I wish I had found you before I bought the other one!”
Unfortunately, this sentiment is all too common, and I share this story to help you avoid making the same mistake.
Industry Leadership – Lighthouse Man
While we’re not the only lighthouse manufacturer, we are recognized as the industry leader.
Our competitors often try to replicate our designs, which only confirms our status as the benchmark in the field.
In fact, some companies even pay for ads to appear when you search for “Lighthouse Man” on Google, highlighting their desire to emulate our success.
Superior Materials and Craftsmanship
Our lighthouses are built using high-density foam cores, which outlast the wood materials used by other manufacturers.
Wood components, such as T-111 or OSB (Oriented Strand Board), are prone to rot and deterioration.
In contrast, our foam cores are resistant to rot and rust. Additionally, we use premium Industrial Marine Paint from Sherwin Williams, ensuring durability and a superior finish.
Lighthouse Man Lighthouses, Made in the USA
Our lighthouses are crafted right here in Lewisburg, PA. This allows us to maintain a stock of replacement parts and offer comprehensive support.
We pride ourselves on providing the largest selection of parts for DIY enthusiasts, including everything from complete tops to doors and windows.
Unlike big-box stores, where return policies and replacements can be cumbersome or nonexistent, we are dedicated to supporting our customers with timely and efficient service.
Big Box Store Pitfalls
Beware from purchasing from big box stores as they never service what they sell. For instance, each year I receive at least 25 to 30 inquiries from customers who’ve purchased charming mass-produced plastic, tin, or metal lighthouses from big retailers.
Unfortunately, within just 1-5 months, they encounter some sort of issue. This could be anything from solar lights failing, tops come off, or the lighthouses simply gets damaged in a storm. As a result, these customers reach out to me, hoping for some kind of solution to their problem. They often ask if I can repair their mass-produced lighthouses from overseas.
I gently suggest they return to the store where they bought it and inquire about a resolution. The response I always hear in return is and I quote “I tried, but the lighthouse is discontinued, or they don’t stock replacement parts.”
Unfortunately, I already knew what response they received from the big box store. The problem is that I can’t help either as these are specialized products mass produced in China. Therefore, knowbody has these replacement parts.
Consequently, the dilema is that these big companies never service what they sell. Most items are 100% seasonal and as you are very well aware almost spring display items are already discontinued by August or September at the very latest to make way for fall and winter products.
So, please think about this and ask yourself this very important question. What are you going to do with a lighthouse you purchased in May and now 1-3 months later it does not work or is damaged? The harsh truth is there is nothing they will or can do for you and there is nothing you can do about it. That is why I warn my customers as this happens every year and it makes me so frustrated knowing they are completely stuck.
Lighthouse Man Customer Service
At The Lighthouse Man, we value personal customer service. Since 1997, we’ve handled all inquiries directly.
No automated systems or endless button-pressing. If you reach our voicemail, we promise to return your call within the same business day, often within the hour.
We also welcome visitors to our facility. This way you can see firsthand how we build and paint our lighthouses, meet our team, and find a lighthouse that fits your budget and style.
So hopefully this blog post help answer the question why Buy your Lawn Lighthouse From The Lighthouse Man.
Key Takeaways:
- Quality
- Durability
- Industry Leader
- Superior Craftsmanship
- Made in the USA
- Examples of Customer Pitfalls
- Customer Service
Choosing The Lighthouse Man simply means that your choosing a company that truly cares about helping you get the best possible yard and garden lighthouse for your landscaping needs. We do not just want to sell you a lighthouse.
We want to sell you the lighthouse of your dreams and check every box of your buying wish list.
We understand that you could go anywhere to get your lighthouse. We get it, but if your looking for someone that takes great pride in helping their customers get exactly what you want, then the Lighthouse Man is the solution to your landscaping dilema.
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